Shipping and Return

Contact us

Our address
2938 Dawn Road
Jacksonville, FL, 32207
Phone:(904) 733-8111
Fax: (904) 733-8112
Toll free: (866) 505-8111
E-mail: absoluteacrylic.com

Return Policy

Returns need prior approval before being accepted. All returns are subject to a 20% inspection, re-boxing and re-stocking fee. All returned items must be repacked and returned in their original packaging. Returned items received damaged will not be credited. Customer is responsible for the initial shipping cost and all return shipping cost. No credit is issued on shipping cost. No returns on custom displays.

Privacy Policy

Read Absolute Acrylic Privacy Policy.

Payment Options

Absolute Acrylic accepts payment in credit cards, debit cards, personal check, money order, cashier's check, certified bank check or wire transfer.

CREDIT CARDS

Absolute Acrylic gladly accepts credit cards, and your payment can be made through our convenient shopping cart! All transactions are absolutely safe! Our secure server encrypts your credit card information during transmission to protect your privacy. We gladly accept the following credit cards:

  • Visa
  • MasterCard
  • American Express
  • Discover

DEBIT CARDS

A debit card is treated differently than a credit card by your bank. A debit card is much like a credit card, but a charge to your debit card electronically debits funds directly from your bank account. However, your bank may institute a daily charge limit on your debit card. If the price of your order exceeds a daily limit set on your debit card we will notify you, as this will prohibit us from processing your order.

If you are unsure of your debit card daily charge limit, kindly contact your bank prior to initiating the charge and request a one-time waiver of the daily charge limit. If we attempt to debit an amount greater than your daily allowance, it may adversely affect your account!

CHECKS & MONEY ORDERS (Sent through the mail)

Absolute Acrylic also accepts personal checks, business checks, money orders, cashier's checks, or certified bank checks denominated in U.S. dollars as payment for all orders. Checks must be drawn on a U.S. bank and have the customer's name and address imprinted on the check front, with a valid nine-digit bank routing number (ABA code) located at the bottom of the check. "Temporary" or counter checks are not acceptable. Please make your check payable to:

Absolute Acrylic, Inc.
2938 Dawn Road
Jacksonville, FL, 32207

Please Note: If you pay by personal check, business check, money order, cashier's check, or certified bank check, your order will be delayed since we must wait for receipt of the check and for the funds to clear before we can ship your merchandise. Paying by any of the above methods typically delays your order about 15 business days from the day we receive your check. Dishonored checks will be assessed a fee of $30.00.

WIRE TRANSFERS

A wire transfer is a simple process of contacting your bank to have funds moved from your bank to ours and is available for orders of $250 or more. It works on the same principle as your debit card, but requires some direct communication with your bank to allow for a larger transaction. We'll send you the easy instructions. It may require a few days for your bank to transfer your funds.

Please Note: You are responsible for any wire transfer fee that is imposed by your bank to do the wire transfer.

Shipping

Most items are in stock and ship within 1 to 2 days.

Express shipping should call to 904-733-8111 to check on availability and or time of availability.

Any damage claims must be reported within 7 days of receiving item.

For your security, your merchandise will not be delivered without a signature. If you cannot be available to sign for your package, please make sure that an adult who is authorized to sign for your package will be available at the designated shipping address. We are not able to ship items to P.O. Boxes.

For your convenience when using your credit card, Absolute Acrylic can ship your order to an address other than your billing address. As a security precaution, we require that your alternate shipping address be on file with your Credit Card Company or financial institution. This step helps protect you from fraudulent charges to your credit card. Please be sure that Absolute Acrylic, is authorized to obtain this information when calling your credit card company or financial institution.

If you have any questions regarding shipping please call (904) 733-8111. We will do everything we can to meet your needs.